Delivery

When will my delivery arrive?

We make every effort to ensure you get your goods ready to dispatch for the next working day and delivered on time.

If you've entered an incorrect delivery address after placing an order, please email us at hello@glowtips.co.uk with the correct address. Note that customers will be responsible for the cost of a second delivery attempt.

Please refer to the table below on our delivery options. Note that the delivery cost may vary depending on the quantity and weight of the products in your order.

Delivery Options	Delivery Time	Delivery Cost
UK Economy	3-5 working days from dispatch	£4.00 Free on orders over £20	The minimum order amount for free delivery is subject to change during promotional periods.
UK Standard	1-3 working days	£6.00
UK Next Working Day	Next Working Day (Order cut off time 2pm)	£10.00
International Standard	4-11 working days from dispatch*	Delivery price calculated at checkout. Free on orders over £150	The minimum order amount for free delivery is subject to change during promotional periods.

Domestic

UK Economy

Orders over £20 will receive FREE UK Economy Delivery.
Orders will be delivered between Monday to Saturday.
Transit times between 3-5 working days.

UK Standard

Transit times between 1-3 working days.
Orders will be delivered between Monday to Saturday.

UK Next Working Day

Order by 2:00pm, Monday - Friday to receive your order next working day.
Delivered between Monday to Friday.
Orders placed after the 2:00pm cutoff will be processed the next working day.

Note: For orders containing nail varnish, polish or gel
* Due to restrictions set out by Royal Mail, your order may be sent out in multiple packages as only four 30ml bottles are allowed in one package.

International Delivery

We now ship to the following countries:

Albania
Africa
Austria
Australia
Belgium
Bulgaria
Canada
Cambodia
Central America
Channel Islands
Croatia
Czech Republic
Denmark
Estonia
Egypt
Finland
France
Germany
Greece
Hungary
Italy
India
Indonesia
Isle of Man
Laos
Latvia
Lithuania
Luxembourg
Malaysia
Mauritius
Morocco
Netherlands
Nigeria
Norway
Pakistan
Poland
Portugal
Puerto Rico
Philippines
Republic Of Ireland
Romania
Seychelles
Singapore
Slovakia
Slovenia
South Africa
Spain - Mainland
Sweden
Switzerland
Thailand
Turkey
United Arab Emirates
United Kingdom
USA

* If your country isn’t listed, please email us at hello@glowtips.co.uk to discuss delivery options.

Standard

We use a tracked 7-14 working day shipping service however please allow up to 20 days for your shipment to arrive in case of any delays. If your parcel has still not arrived, you may request us to reship the item out to you or request a full refund.

Brexit - Customs and Taxes

Import Duties
You are completely responsible to pay import duties, customs, and local taxes designated by your country and region.

The grand total of your order as displayed at checkout does not include any additional duties required. The carrier will inform you of any additional duties if required.

Tax charge amounts depending on the delivery country please see your local tax rate. Please note we are unable to remove VAT on sale to consumers, You are responsible to pay VAT on the sale and in your country.

Refusing to Pay Customs
If you choose to refuse the customs fee and the parcel is returned back to the UK, shipping & handling fee may be deducted from your refund.

If you're still unsure of whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

International Business Customers
When placing your order please provide us with your National Identification number and receiver's VAT/EORI number.

We are unable to deliver goods to your business address without this information.

Ordered one too many? Changed your mind?

That's okay! For whatever reason you would like to return your purchase, please return the goods in their original state within 28 days of receipt. To be acceptable for return, the goods must still be in their original seals, unopened and in an unused state.

Please head over to our 'returns' page for more information!