Contact Us

Got a question?

We are here for you. Reach out to us with any questions, comments or feedback by filling out the form below.

We're also contactable via:

  • Email
  • Instagram DM @glowtips.official
  • Facebook Messenger Glowtips 
  • Online Chat - Just click on the chat button in the bottom right hand corner of your screen and one of our friendly representatives will be happy to assist you.

We aim to respond to all enquiries within 24-48 hours (Monday - Friday) although during busy times this may be a little longer.


We do have some useful information below, which may answer your enquiry:

  • If it relates to Returns or Refunds, further information can be found here Returns & Refunds
  • If it relates to delivery locations, charges or timescales (including seasonal delays), further information can be found here Orders & Delivery


I haven’t received a confirmation email and I placed my order over 24 hours ago, what shall I do?

These sometimes go into the spam/junk folders so please check this first and if you still do not have it, do email customer service at with your name and they will be able to help locate your order details.

If you have any press/media related enquires, please contact